As a Healthcare Publications Editor at Karger Publishers, I write, edit, and oversee the development of patient information resources in our Fast Facts for Patients series. Soft skills are vital in my role at Karger, where we are committed to collaborating with patients and patient groups for each information project. The challenge in my job lies in building and maintaining these relationships entirely online, as I work remotely.   Medical Writing. 2024;33(2):42–4. https://doi.org/10.56012/xfdo4126