One of the most challenging aspects of the COVID-19 pandemic has been remote education. Instructors and students, from primary grades to university level to professional training forums, have struggled to teach and learn synchronously online. Here, Medical Writing Associate Editor Joselita T. Salita explores challenges – and solutions – in tackling this problem by considering the pedagogical importance of interaction, inclusion of participants, and diversity of activities. It is a timely and valuable article for medical writers who deliver courses, seminars, or workshops in the online environment. Claire